Terms & Conditions

Last Updated: May 2025  · Effective Date: May 2025
Organisation: Open World 2 Limited
Registered Address: 28 Daventry Road, Romford, RM3 7QT, United Kingdom

1. Agreement to Terms

By accessing and using this website (www.openworld2.co.uk), you accept and agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must not use this website. We reserve the right to modify these terms at any time. Your continued use of the website following the posting of revised terms constitutes your acceptance of the changes.

2. Use Licence

2.1 Grant of Licence

Subject to your compliance with these Terms & Conditions, we grant you a limited, non-exclusive, non-transferable licence to access and view the website content for personal purposes, download and print pages for personal use only, and use information for researching our services.

2.2 Restrictions

You agree NOT to: modify or copy website materials; use materials for commercial purposes; remove any copyright or proprietary notices; transfer rights to anyone else; reverse engineer or decompile content; use the site for illegal purposes; attempt to gain unauthorised access; disrupt the normal flow of the website; or use automated tools (bots, scrapers, etc.) without permission.

2.3 Intellectual Property Rights

All website content, including text, graphics, logos, images, and software, is the property of Open World 2 Limited or licensed to us. Copyright © 2025 Open World 2 Limited. All rights reserved. You may not reproduce, distribute, or transmit content without our written permission.

3. Disclaimer of Warranties

This website and all information contained herein are provided on an "as is" basis without warranties of any kind, either express or implied. We disclaim all warranties including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and warranties of accuracy, completeness or timeliness. We do not guarantee uninterrupted access, error-free content, accuracy of all information, freedom from viruses, or that defects will be corrected. Where we link to third-party websites, we do not endorse them and are not responsible for their content.

4. Limitation of Liability

To the maximum extent permitted by law, Open World 2 Limited shall not be liable for direct, indirect, incidental, special or consequential damages; lost profits, data, or business interruption; damages arising from your use or inability to use the website; or damages from third-party content or services. Our total liability for all claims shall not exceed £100. This limitation does not apply to death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot be limited by law.

5. Acceptable Use Policy

You agree to use the website only for lawful purposes and in a way that does not violate any applicable law or regulation; harass, abuse or threaten others; infringe intellectual property rights; distribute malware or harmful code; impersonate any person or entity; submit false or misleading information; transmit offensive or obscene content; or attempt to disrupt website operations. Specifically prohibited activities include unauthorised access attempts, data scraping or automated collection, disruption of services, commercial use without permission, spam, and unauthorised hacking or security testing. We may suspend or terminate access, remove prohibited content, report violations, and pursue civil or criminal remedies.

6. Contact Forms and Submissions

When you submit contact forms or enquiries, you acknowledge that information is collected and consent to processing as described in our Privacy Policy. We aim to respond within 2 business days (or your specified timeframe). You agree to provide accurate, current and complete information; false information may result in denied service. Submitted information will be used only for responding to your enquiry, processing your request, improving our services, and complying with legal obligations.

7. Placement Enquiries

Placement enquiries submitted via our website are received and logged by our team and reviewed within 5 business days. Placement decisions are based on availability of appropriate placements, suitability of the young person's needs to our services, regulatory and safeguarding requirements, and social services assessment and agreement. Submitting an enquiry does not guarantee placement; we may decline placements that don't fit our services, request additional information, or refer you to alternative providers. Indicative timelines: initial response within 5 business days; full assessment 2–4 weeks; commencement subject to assessments and agreement.

8. Career Applications

By submitting a career application you consent to us reviewing your information; your CV and application become our property for review purposes; we may contact you at the number/email provided; and information may be retained for 12 months. Indicative timelines: acknowledgment within 2 business days; interview decision within 5 business days; selection decisions within 10 business days; starting procedures 2–4 weeks from offer. Information is processed to assess your suitability, conduct background checks where appropriate, contact you regarding the position, and in accordance with our Privacy Policy.

9. Website Availability

We aim to keep the website available 24/7 but do not guarantee continuous availability. Maintenance may occur without notice and technical issues may cause temporary unavailability; we are not liable for downtime or interruptions. Where possible we conduct maintenance during off-peak hours and provide advance notice. Critical or emergency enquiries can reach us on 01708 787 298.

10. Indemnification

You agree to indemnify and hold harmless Open World 2 Limited, its officers, employees, and agents from any claims arising from your use of the website, your violation of these Terms & Conditions, your infringement of intellectual property rights, or any content you submit or provide. We will notify you of any claim, and you agree to defend us against the claim, pay reasonable legal fees and costs, and not settle without our consent.

11. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales, without regard to conflicts of law principles. Any disputes shall be resolved in the courts of England and Wales. Before pursuing legal action, please contact us at enquiries@openworld2.co.uk; we aim to resolve disputes within 30 days.

12. Severability

If any provision of these Terms & Conditions is found to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary, the remaining provisions shall remain in full force, and the invalid provision shall be reformed to achieve its intent.

13. Entire Agreement

These Terms & Conditions, together with our Privacy Policy, constitute the entire agreement between you and Open World 2 Limited regarding your use of the website. They supersede all prior agreements, and no other terms apply unless expressly agreed in writing.

14. Contact Information

Email: enquiries@openworld2.co.uk
Phone: 01708 787 298
Address: 28 Daventry Road, Romford, RM3 7QT, United Kingdom
We aim to respond to legal enquiries within 10 business days.

15. Emergency Contact

For genuine emergencies involving a young person in our care, call 999 (Police/Emergency Services), contact the young person's local authority, or call our emergency number (provided on placements only). For non-emergency safeguarding concerns, contact local authority children's services or call 01708 787 298 during business hours.

16. Policy Updates

We may update these Terms & Conditions. Changes will be posted on this page and the "Last Updated" date will be revised. Continued use means acceptance of changes.

17. Acknowledgment

By using this website, you acknowledge that you have read these Terms & Conditions, understand and accept all terms, agree to comply with all provisions, understand our Privacy Policy, and accept the limitation of liability. If you do not accept these terms, do not use this website.

Last Updated: May 2025 · Next Review: May 2026